Privacy Policy for Construction Guide Solutions

Your privacy matters. This policy explains how your data is collected, used, and kept secure when you use belorfenix.sbs.

What Information Is Collected

The information we collect supports service delivery and site improvement.

• Contact details you provide in forms, such as name, address, email, and phone number, are stored securely.
• Project information, preferences, or resource requests shared in contact forms help us tailor responses.
• Browsing behaviour, such as pages viewed and features used, may be tracked using cookies or analytics tools.
• Technical data like IP addresses and device information aids site security and troubleshooting.

How We Use Your Data

Your data enables us to respond to inquiries, improve resources, and maintain secure access.

• To reply to requests for advice, feedback, or partnership opportunities efficiently.
• To develop, review, and enhance guides and resources based on user feedback and trends.
• For technical maintenance, site analytics, and troubleshooting to keep the platform robust.
• Where legally required, data may be used to support compliance with UK laws and regulations.

Legal Basis For Data Processing

All data handling aligns with UK GDPR and privacy laws.

We process personal data either with consent (when you submit forms), fulfilment of obligations (responding to queries), or as required by law. We do not sell or misuse your details.

How We Share Data

Data is not sold or used for marketing without permission.

• Personal information is used internally and not shared with unrelated third parties.
• Third-party service providers only access data as needed for site functionality and security.
• Legal disclosure may occur if required by court order or regulatory agencies in the UK.

Data Security

All data is stored using secure, industry-standard encryption and restricted access procedures. We continually review our security measures and only retain your information for as long as necessary for site operation and legal compliance.

Your Data Rights

You can request, correct, or erase personal data at any time.

• Access a copy of your stored information by contacting us directly.
• Request changes or corrections to any personal data we hold.
• Ask for data to be deleted or restrict its use, subject to legal requirements.
• Lodge a complaint with a UK regulator if you believe your rights are violated.

Cookies and Analytics

We use cookies to personalise your experience, monitor site usage, and optimise our content and tools. You can manage your preferences or disable non-essential cookies.

See Cookie Policy See Cookie Policy

Contact Us

For privacy concerns, contact our team using the details below. We will address your query promptly and seriously.

Policy Updates and Changes

If our data practices change, this policy will be updated here. Please review regularly for transparency.